This session’s assignment is a tough one for me. The sites I plan on studying are still relatively young, so there aren’t a whole lot of users on them. Unlike Twitter or Facebook, social networking sites that integrate your location into them have not become mainstream yet. It might even take a while to become mainstream, since access to cell phone GPS is oftentimes limited by the manufacturer. Nevertheless, I will continue my study into the Brightkite service.
Brightkite’s terms of service is quite similar to Twitter’s. The age limit is slightly higher for Brightkite, possibly because they want to avoid fighting against pedophiles who stalk children. I am sure it is quite easy to get around, but it definitely deters child predators. Basic term 3 indicates that “You must provide accurate, current, and complete information about yourself when registering for an account” and that you must keep it current and accurate. While I can see that you don’t want your users to misrepresent themselves, it brings up an issue of privacy. Many users on Twitter, for example, only use their screen name and never use their real name. There is also the possibility that the user’s real name is also a pseudonym. The rest of the basic terms are almost identical to the terms in Twitter, except that there is no term about harassment in Brightkite.
Brightkite also provides a privacy policy that outlines what information they log from their users and what may or may not be private. Since the site uses your location, a key point is that it is the user’s choice to reveal your location and make it public. It is up to the user to set their own privacy modes.
Obscene Images on Brightkite
A popular use of Twitter and Brightkite is to post pictures of yourself or things you see around you. Most pictures are innocuous, like a picture of your lunch or a picture of yourself with your significant other. Once in a while though, there are images that border on the obscene. The first offender is the Brightkite user “cakesandvinyl”, who posted an image of herself using the bathroom (image omitted because it could be offensive). The image itself does not reveal anything (so it is not pornographic), but it’s something that many (myself included) find disgusting and offensive. Since Brightkite is not a moderated community, it would be hard to come up with a proper response. One solution that may already be in place is to report offensive posts and users to the moderators. Given enough votes, the post could be removed. Another potential solution is to have the moderators make the post private to the user’s friends (the image was found in the public feed). Perhaps cakesandvinyl’s friends will not find this image as offensive as others. Another potential infraction is from user “euroice”, who posts images of scantily clad women next to his Ferrari. Since Brightkite’s users are supposed to be older, it is still something that is borderline offensive. While Grimes’ paper applied to Virtual Worlds, one can argue that the users in Brightkite need to have their freedom of speech to express themselves on the site, but it needs to be controlled so that extremely offensive material (such as pornography) do not make it to the site.
Illegal material
As stated before, users should be allowed some freedom of speech. However, publicly stating that you use drugs on a site that records GPS data is not a good idea. User “luv4piggy” posted a few messages about being high on heroin. His privacy settings were also set so that his exact address is being displayed! Again, Brightkite is not moderated, so it is the duty of the members to do something about it. Much like the Twitter reading where a user tweeted about suffocating a child, a nearby user could report luv4piggy’s address and have a policeman sent over. Fortunately (or unfortunately), luv4piggy didn’t provide their real name (which is incomplete data per basic term 3), so reporting him/her might be difficult to do. While members do not need to validate submitted material like in Cosley’s paper, some member oversight in taking care of potential problems can improve the community as a whole.
Communicating with Brightkite
Brightkite has its own Twitter account (which is presumably tied to their Brightkite account) where users can request features. While not against the terms of service for Brightkite, users sometimes use @Brightkite to complain about the service or to complain when they feel that Brightkite isn’t listening to their users.
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